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Delivery Methods

We understand the importance of each piece, so each delivery is handled with extreme care. We appoint a reliable courier company to deliver every single one of our products. You can also choose to pick up the piece from our office located at 3/F., Attilio Building, 579 Nathan Road, Kowloon, Hong Kong.

Attilio Fine Jewelry provides free delivery to all recipients in Hong Kong (except offshore island), Macau and Mainland China. If the recipient is not located in the above areas, we will arrange delivery with the safe and reliable shipping services.

Pick Up

If you choose to pick up the ordered item(s) from our customer service center located at 3/F, ,Attilio Building, 579 Nathan Road, Kowloon, Hong Kong, please indicate on the online order form while you check out. Upon payment received, we will contact you to arrange for a pick up time. Please remember to bring a copy of the order print out when pick up your product.

Delivery Insurance

Attilio Fine Jewelry will purchase insurance for the item(s) that will be delivered via professional courier services company at our expenses.

International Delivery

We provide free delivery of all items to practically everywhere in the world for orders. For international delivery, please allow sufficient number of days for your country’s respective customs and excise department to go through custom clearance procedures. To receive the package items from international couriers, recipient must be present at the recipient address to sign for receipt of the mailed package for safe delivery. Attilio Fine Jewelry will not be held responsible for any designs or materials that are disallowed for entry into your country pursuant to local laws. If you are in doubt, please check with your local relevant government authority before placing your order.

Import Tax

The destined country of receipt may require you to bare certain customs and excise tax upon receipt of the package, including import tax and other related charges. Such duties are to be paid by the recipient of the ordered item(s). When your ordered package arrive at your country’s custom department, the international courier which we have appointed for the delivery will contact and inform you of its arrival and status. If there is any related tax involved, the international courier will also notify you or pay the sums in advance on your behalf. Such payment will be due by you in any event. Please note that Attilio Fine Jewelry cannot waive, control for any taxation charges. For more information, please contact your local custom department.

Delivery Details

-Shipping from Hong Kong to local Hong Kong address
  • Pick up at our Hong Kong Attilio Store OR
  • HK Local Registered Post for free
  • (Estimated Shipping/Preparation Time for above methods: 7-14 Working Days)
-Shipping from China to local China address
  • Pick up at our China Attilio Store OR
  • China Local courier service for free (by Attilio designated service providers)
  • (Estimated Shipping/Preparation Time for above methods: 10-14 Working Days)

Shipping from Hong Kong to Overseas

  • Registered Air Mail: Free postage for any purchase amount.
  • (Estimated Shipping/Preparation Time for above methods: 14-21 Working Days)

  • FedEx International: HKD500 charges for any order amount below HKD6000.
  • Free postage for any order amount reach HKD6000 and up.
  • (Estimated Shipping/Preparation Time for above methods: 7-14 Working Days)

We will send the tracking number to our customer by email after the order is shipped out.

If the products are returned because of undeliverable address and cause order cancellations, customer will be responsible for return shipping charges and administration fee of 10% of the total price. Any balance will be refunded back to the customer’s credit card.

Every love story deserves the perfect memento as a reminder of past joys and future happiness.